Sorry, no refunds or exchanges. We do not offer refunds for unused tickets or patrons (including children) who are too scared to go through. If you have an unused ticket, you are more than welcome to give it to a friend to use before the season is over.
As The Scream Zone is outdoors, inclement weather may cause us to close due to safety reasons but WE WILL MAKE ALL EFFORTS TO STAY OPEN! If there are light or intermediate showers, we can typically stay open. If it turns into a storm or heavy rain, we will have to close. If the official [...]