*The voucher card is NOT your ticket for entry, you must reserve tickets online* If you have a voucher to redeem for tickets, you will need to follow the instructions on the back of the voucher to retrieve your tickets online. TIP: When you are viewing the calendar to choose your date, you will need [...]
Your ticket is valid for entry ONE TIME to all 3 haunts at The Scream Zone. If you want to go through again, you will need to buy another ticket.
VIP Admission will allow for you to use the Fast Pass at 2 of the haunts: The Passage & Haunted Hayride. There will be a short regrouping upon exiting The Passage and entering Hell-Billy. Your overall wait in lines will be significantly less. You also have the luxury of arriving anytime during hours of operation, [...]
TIMED GENERAL ADMISSION TICKET: If you need to Reschedule your TIMED GA Ticket, you can do so up to 2 hours before your reserved time. In your ticket email, click on the to "print your tickets" and click on the Reschedule button. VIP : If you need to reschedule your VIP ticket, you can do [...]
Printing your online tickets is the safest option! However, as long as you can pull up the Barcode and do not have a cracked screen, we will be able to scan from your phone. You may want to take a screenshot of your ticket beforehand as many customers have issues finding their ticket order in [...]
While you do not have to worry about a ticket booth line, you will need to wait in the entrance line for the ticket type that you purchased. Please see the Tickets page for ticket options/descriptions.
Yes! We STRONGLY recommend buying your ticket online in advance. Haunt is subject to nightly capacity and may sell out. An added benefit to buying online is that you are not subject to wait at the ticket booth, you will go directly to the entrance line.
As long as you arrive on time and have your ticket already purchased, we will make all efforts to make sure everyone in the entrance line is able to get through. If the line is simply too long or we have reached our time limit for operating, we will honor your tickets on another night [...]
When purchasing the Timed General Admission Ticket, you will select a time of arrival. This is the time that you will enter the LINE for the first haunt. If you purchase VIP Admission, you can arrive anytime during hours of operation on your selected night.
Your wait in line depends on what night you are going, if you purchased online in advance, and what ticket type you have purchased. Typically, if you go the first 2 weeks of season and/or on a Sun-Thurs, the wait is not too long. If you go on a later weekend or around Halloween night, [...]
