The SCREAM PASS Admission lets you use an express line at all 3 haunt entrances at The Scream Zone.  Enjoy the flexibility of arriving up to 1 hour after your specified time. (EXAMPLE: 8pm ticket can arrive between 8pm - 9pm and enter the SCREAM PASS express line at the main entrance/first haunt). Enjoy express [...]

(Exchange/Reschedule is only available for tickets purchased ONLINE. If you purchase at Ticket Booth, tickets are only valid for that evening, no exceptions) TIMED GA: You can Reschedule or Exchange your TIMED GA ticket online UP TO 1 HOUR BEFORE your reserved time. In your 2023 Tickets email, click on the link to "print your [...]

Printing out your online tickets is the safest option! If your battery dies, you cannot locate your ticket email, or your phone is cracked/unscannable...you will need to buy a new ticket on site to enter. If you are not worried about any of those issues, then we can scan the ticket barcode off of your [...]

Yes! We STRONGLY recommend buying your ticket online in advance. The Scream Zone is subject to a nightly capacity and may sell out. Tickets may not be available to purchase on site.  

Sorry, there are no refunds for any reason unless you have added Purchase Protection* to your order. We do not offer refunds for children or adults that are too scared to go through or exit the haunt early. *By adding Purchase Protection when you place your order, you will be able to receive a refund [...]